Online Support


-Downloadable manuals and documents are available below, relating to the equipment Better Water manufactures.  Below you will find headings for the different types and models of equipment.  Underneath each heading you will find related documents.

-Technical support inquiries can also be submitted online using the Tech-Support Contact Form.  These will be emailed directly to our Technical Support team and answered within 24-48 hours.

-Product and equipment orders can be submitted online by using the Online Order Form.

-If items need to be returned, use the Return Goods Authorization Request Form.


Phone Support


If you are unable to find what you need online, our Technical Support call center is available 24 hours a day, 7 days a week to take care of your needs by calling (615) 355-6063, and select "1 for Tech-Support" from the phone menu.
 

RO1232

Operator Manual



RO2020

Operator Manual
Consumables List



RO2436

Operator Manual
Consumables List



RO3046

Operator Manual
Consumables List 



Matrix RO

Operator Manual




Medipac





Mediport PBII


Operators Manual
Service Manual
Consumables and Accessories List
Troubleshooting - Frequently Asked Questions
Technical Service Bulletin - PB1-PB2 Low PSI Wire Modification

 

Pre-treatment System






Post-treatment System

Operators Manual





Bicarbonate System


Install Manual
Operator Manual
Replacement Parts and Accessories List
Troubleshooting-Frequently Asked Questions



Acid Concentrate System






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