Online Support
-Downloadable manuals and documents are available below, relating to the equipment Better Water manufactures. Below you will find headings for the different types and models of equipment. Underneath each heading you will find related documents.
-Technical support inquiries can also be submitted online using the Tech-Support Contact Form. These will be emailed directly to our Technical Support team and answered within 24-48 hours.
-Product and equipment orders can be submitted online by using the Online Order Form.
-If items need to be returned, use the Return Goods Authorization Request Form.
If you are unable to find what you need online, our Technical Support call center is available 24 hours a day, 7 days a week to take care of your needs by calling (615) 355-6063, and select "1 for Tech-Support" from the phone menu.
-Product and equipment orders can be submitted online by using the Online Order Form.
-If items need to be returned, use the Return Goods Authorization Request Form.
Phone Support
If you are unable to find what you need online, our Technical Support call center is available 24 hours a day, 7 days a week to take care of your needs by calling (615) 355-6063, and select "1 for Tech-Support" from the phone menu.
RO1232
Operator ManualRO2020
Operator ManualConsumables List
RO2436
Operator ManualConsumables List
RO3046
Operator ManualConsumables List
Matrix RO
Operator ManualMedipac
Mediport PBII
Operators Manual
Service Manual
Consumables and Accessories List
Troubleshooting - Frequently Asked Questions
Technical Service Bulletin - PB1-PB2 Low PSI Wire Modification
Pre-treatment System
Post-treatment System
Operators ManualBicarbonate System
Install Manual
Operator Manual
Replacement Parts and Accessories List
Troubleshooting-Frequently Asked Questions
Acid Concentrate System
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